Privacy Policy

Last updated: May 2025 · COLLINGHAMCO LTD · Company No. 15540675

1. Who We Are

RecallIQ is a product of COLLINGHAMCO LTD, a private limited company registered in England and Wales (Company No. 15540675, VAT No. GB482619485). We operate the website recalliq.online and provide automated vehicle reminder services to independent garages.

Data Controller: COLLINGHAMCO LTD, 21 Fulmar Way, Worksop, S81 8UF, United Kingdom · Email: hello@recalliq.online

2. What Data We Collect

We collect the following personal data when you sign up or contact us:

  • Full name and garage name
  • Email address and phone number
  • Town or city location
  • Any messages you send us via the contact form

We also collect standard server logs including IP addresses and browser information for security purposes.

3. How We Use Your Data

We use your personal data to:

  • Process your waitlist application and contact you about RecallIQ
  • Respond to enquiries and provide customer support
  • Send product updates and service information (you can unsubscribe at any time)
  • Improve our product and website

4. Legal Basis for Processing

We process your data on the basis of legitimate interest (responding to enquiries and managing our waitlist) and, where applicable, your consent. You may withdraw consent at any time by emailing hello@recalliq.online.

5. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined above, or until you request deletion. Waitlist data is retained for up to 24 months from collection.

6. Sharing Your Data

We do not sell or rent your personal data to third parties. We may share data with trusted service providers (e.g. email and hosting providers) who process data on our behalf under data processing agreements. All providers are GDPR-compliant.

7. Your Rights

Under UK GDPR, you have the right to: access your data, correct inaccuracies, request erasure, restrict or object to processing, and data portability. To exercise any right, email hello@recalliq.online. You also have the right to lodge a complaint with the ICO (ico.org.uk).

8. Cookies

We use only essential cookies necessary for the website to function. We do not use tracking or advertising cookies. No cookie consent banner is required for essential cookies under UK law.

9. Contact

For any privacy-related queries, contact us at hello@recalliq.online or write to COLLINGHAMCO LTD, England, United Kingdom.