How does RecallIQ work?

RecallIQ connects to your customer database and automatically sends MOT and service reminders by SMS or email at the right time — before their vehicle is due. You set it up once and it runs automatically.

How much does RecallIQ cost?

RecallIQ is free to start. Pro is £29/month and the AEO plan is £79/month. There are no per-SMS charges and no hidden costs.

Can I import my existing customers?

Yes. RecallIQ has a built-in data import tool that accepts CSV files from most garage management systems.

How quickly will I see results?

Most garages see improved booking rates within the first 30 days. Our average customer reports 85% MOT customer retention within 3 months.

Is RecallIQ better than MOT Manager?

RecallIQ is purpose-built for retention and revenue growth — not just reminders. It includes churn risk alerts, bulk campaigns, Google review automation, and profitability dashboards that MOT Manager doesn't offer.

RecallIQ | Automated MOT & Service Reminders for Independent Garages. Stop losing your MOT customers to the big chains. RecallIQ is the set-and-forget retention tool built for independents. 85% retention, +12% revenue, and 25 hours saved every month. Secure your £9.99 Founder rate today.

New CPR and Defibrillator Questions Coming to UK Driving Theory Tests

Starting in 2026, the UK driving theory test will include new questions on CPR and defibrillator usage aimed at improving survival rates from cardiac arrest. This initiative reflects a growing emphasis on driver safety and emergency preparedness.

Introduction

From 2026, all aspiring drivers in the UK will face new challenges in the form of revised driving theory tests. The DVSA has announced the inclusion of questions related to Cardiopulmonary Resuscitation (CPR) and defibrillator usage, marking a significant step towards enhancing the survival rates of individuals experiencing cardiac arrest on the roads.

The Importance of CPR Training

According to the latest statistics from the British Heart Foundation, approximately 60,000 out-of-hospital cardiac arrests occur annually in the UK. Of these, only about 10% survive. Quick action can improve these odds tremendously, and the integration of CPR knowledge into driving education is a proactive step in fostering a safety-conscious generation of drivers. By familiarizing new drivers with vital life-saving techniques before they even hit the road, we can promote a culture of responsiveness and care that reaches far beyond the driving experience.

What the Changes Will Look Like

The new theory test will introduce questions designed to assess the candidate’s understanding of how to perform CPR and how to use a defibrillator correctly. This might include scenarios where a driver witnesses an emergency situation and needs to act quickly. The focus will not merely be on theoretical knowledge but will include practical, situational questions that can prepare young drivers for real-life emergencies that they might encounter on the road.

Implications for the Automotive Industry

While these changes primarily target future drivers, the implications extend through the automotive industry, including independent garages and MOT test stations. Educating young drivers on CPR and off-road safety can lead to a more responsible customer base that is aware of the implications of road safety. Moreover, garages may also see demand for first aid kits and defibrillators as part of a broader commitment to customer safety and emergency preparedness.

Encouraging Safety at Your Garage

As garage owners, it is essential to stay ahead of the curve regarding customer expectations around safety. Consider the following steps:

Incorporate Safety Seminars: Organize seminars on automobile safety that include CPR and first aid training. This could improve customer relationships and trust in your establishment.
Stock Emergency Equipment: Ensure you have first aid kits and potentially defibrillators available on-site. Not only can this make your garage safer, but it also demonstrates a commitment to community well-being.
Promote Awareness: Use your social media platforms and local advertising to raise awareness of the changes in the theory test and the importance of CPR training.

Conclusion

The approval of revised driving theory tests by the DVSA underscores a growing commitment to road safety and readiness to respond to emergencies. By embracing these changes, garages can position themselves as community safety leaders while also enhancing the overall customer experience. Investing in training and emergency preparedness will not only benefit garage operations but also foster safer roadways for everyone.

What this means for your garage:

These upcoming changes prompt a shift in how garages might engage with their customers. By emphasizing safety and preparedness, your garage can enhance customer trust and loyalty. Offering CPR training sessions or promoting first aid products can differentiate your business and demonstrate your commitment to public health and safety in the automotive context.